EXCHANGES

 

Please see exchange details below:

CLICK HERE FOR EXCHANGE FORM 

Email for approval at exchanges@patrickjdesign.com

Mail to: 
Patrick J Design
ATTN: Exchange Department 
8845 SW 132nd Street
Miami, FL 33176

 

Exchange Information:
    • Only one exchange per customer, per order allowed. Exchanges apply only to size change of the same style and color of product.
    • Exchanges must be made within 15 days of delivery date.
    • Customers are responsible for charges on return shipping and charges on shipping of exchanged product. 
    • Exchanges are only guaranteed if product has not been worn or soiled in.
    • ITEMS PURCHASED AT 20% OFF OR MORE DO NOT QUALIFY FOR EXCHANGES OR RETURNS. TURN AROUND TIME 4-6 WEEKS.
    • NO RETURNS OR EXCHANGES ON SEMI-CUSTOM ITEMS
    • All ACCESSORY AND EMBELLISHMENTS ARE FINAL SALE.

*END OF SUMMER SALE ORDERS DO NOT QUALIFY FOR RETURNS, STORE CREDIT OR EXCHANGE. As heavy discounted items are ALL FINAL SALE.*

Store Credit Information:

  • We are sorry your order didn't work out, so let us make things right. If your return arrives to us within 15 days of your delivery date, you can receive a Patrick J Design Co. online store credit for the amount of your return minus shipping costs. 
  •  Please email for store credit approval: exchanges@patrickjdesign.com

Cancelled Orders:

  • Orders can be cancelled within 48 hours of initial purchase for a full refund. 
  • Orders cancelled after the 48 hours will receive a store credit if products have not been cut & sewn.
  • No refunds on semi custom items.

Questions?

For other questions and special shipment requests, please email us at info@patrickjdesign.com Please expect a response within 24-48 hours.