EXCHANGES AND SHIPPING

Please see exchange details below:

Click Here to download Exchange form.

MAIL TO: Patrick J Design Company
14241 SW 120 Street, Suite 106
Miami, FL 33186
1 (888) 528-9399
info@patrickjdesign.com  

 

Exchange Information:
    • Only one exchange per customer, per order allowed. Exchanges apply only to size change of the same style and color of product.
    • Exchanges must be made within 15 days of delivery day.
    • Customers are responsible for charges on return shipping and charges on shipping of exchanged product. Client can send their own prepaid shipping with exchange. If not, a shipping fee will be invoiced to client.
    • Exchanges are only guaranteed if product has not been worn or soiled in.
    • NO RETURNS OR EXCHANGES ON SEMI-CUSTOM ITEMS
Return Information:
    • We do not accept returns. Only exchanges

If you live in the Miami area, you may pick up and/or exchange your order at our office/showroom address.

 PRODUCTION & SHIPPING INFORMATION

*ORDERS PLACED ON AND/OR AFTER NOVEMBER 24TH, 2017 ARE NOT GUARANTEED TO BE SHIPPED IN DECEMBER.

Patrick J Design is proud to feature quick shipping for all of our orders depending on size and weight of the merchandise you select and the location of the shipment.
FREE SHIPPING ON ALL U.S. ORDERS OVER $200. No promo code needed. Free shipping option will be offered in the checkout on any order of $200 or more.
Note: "Business Day" means Monday-Friday, excluding holidays. We are closed for all U.S. national holidays and will resume on the next business day. If a holiday falls on a weekend date, we will be closed on the surrounding Friday or Monday.

 

Small Orders:
Quantities under 9 items, take 30 business days to produce. Once complete, order will be mailed and will arrive within 2-5 business days. All orders get processed next business day if an order was placed after 5pm in respect to our business hours. 
Please note: Due to a high number of orders coming in through the holiday season, order production time has been extended during October 1st - March 1st of the current fiscal year. Normal production time will resume after the holiday season has ended.

 

Large Orders:
Quantities 10 items and over, take 40 business days to produce. Once complete order will be mailed and will arrive within 2-5 business days. All orders get processed next business day if an order was placed after 5pm in respect to our business hours. 
Please note: Due to a high number of orders coming in through the holiday season, order production time has been extended during October 1st - March 1st of the current fiscal year. Normal production time will resume after the holiday season has ended.

 

Rush Production:
All rush orders will be produced within 1-2 business days.
Please note: Due to a high number of orders coming in through the holiday season, Rush production will not be available during October 1st - March 1st of the current fiscal year. Rush production will resume after the holiday season has ended.

Rush Shipping:
All rush shipments will be mailed out within 1-2 business days.

Please note: Due to a high number of orders coming in through the holiday season, Rush Shipping will not be available during October 1st - March 1st of the current fiscal year. Rush shipping will resume, March 1, 2018, after the holiday season has ended. 

 

International Shipping:
We offer great international shipping rates. Due to variable factors, we are not able to guarantee delivery times outside the United States. When shipped internationally, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. 

Questions?
For other questions and special shipment requests, please email us at info@patrickjdesign.com Please expect a response within 24-48 hours.