Please see exchange details below:
Email for approval at exchanges@patrickjdesign.com
Mail to:
Patrick J Design
ATTN: Exchange Department
8845 SW 132nd Street
Miami, FL 33176
Exchange Information:
- Only one exchange per customer, per order allowed. Exchanges apply only to size change of the same style and color of product.
- Exchanges must be made within 15 days of delivery date.
- Customers are responsible for charges on return shipping and charges on shipping of exchanged product.
- Exchanges are only guaranteed if product has not been worn or soiled in.
- ITEMS PURCHASED AT 20% OFF OR MORE DO NOT QUALIFY FOR EXCHANGES OR RETURNS. TURN AROUND TIME 4-6 WEEKS.
- NO RETURNS OR EXCHANGES ON SEMI-CUSTOM ITEMS
- All ACCESSORY AND EMBELLISHMENTS ARE FINAL SALE.
*END OF SUMMER SALE ORDERS DO NOT QUALIFY FOR RETURNS, STORE CREDIT OR EXCHANGE. As heavy discounted items are ALL FINAL SALE.*
Store Credit Information:
- We are sorry your order didn't work out, so let us make things right. If your return arrives to us within 15 days of your delivery date, you can receive a Patrick J Design Co. online store credit for the amount of your return minus shipping costs.
- Please email for store credit approval: exchanges@patrickjdesign.com
Cancelled Orders:
- Orders can be cancelled within 48 hours of initial purchase for a full refund.
- Orders cancelled after the 48 hours will receive a store credit if products have not been cut & sewn.
- No refunds on semi custom items.
Questions?
For other questions and special shipment requests, please email us at info@patrickjdesign.com Please expect a response within 24-48 hours.