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    Please see exchange details below:

    Click Here to download Exchange form.

    MAIL TO: Patrick J Design Company
    14241 SW 120 Street, Suite 106
    Miami, FL 33186
    1 (888) 528-9399
    info@patrickjdesign.com  

     

    Exchange Information:
      • Only one exchange per customer, per order allowed. Exchanges apply only to size change of the same style and color of product.
      • Exchanges must be made within 15 days of delivery day.
      • Customers are responsible for charges on return shipping and charges on shipping of exchanged product. Client can send their own prepaid shipping with exchange. If not, a shipping fee will be invoiced to client.
      • Exchanges are only guaranteed if product has not been worn or soiled in.
      • NO RETURNS OR EXCHANGES ON SEMI-CUSTOM ITEMS
      • All ACCESSORY AND EMBELLISHMENTS ARE FINAL SALE.
    Return Information:
      • We do not accept returns. Only exchanges

    PRODUCTION & SHIPPING INFORMATION

    Patrick J Design is proud to feature quick shipping for all of our orders depending on size and weight of the merchandise you select and the location of the shipment.
    FREE SHIPPING ON ALL U.S. ORDERS OVER $200. No promo code needed. Free shipping option will be offered in the checkout on any order of $200 or more.
    Note: "Business Day" means Monday-Friday, excluding holidays. We are closed for all U.S. national holidays and will resume on the next business day. If a holiday falls on a weekend date, we will be closed on the surrounding Friday or Monday.

     

    Small Orders:
    Quantities under 9 items, take 7-14 business days to produce. Once complete, order will be mailed and will arrive within 2-5 business days. All orders get processed next business day if an order was placed after 5pm in respect to our business hours. 
    ATTENTION: All orders placed on or after November 1, 2018, fall into the following category: Quantities under 9 items, take 14-21 business days to produce.

    Large Orders:

    Quantities 10 items and over, take 15-21 business days to produce. Once complete order will be mailed and will arrive within 2-5 business days. All orders get processed next business day if an order was placed after 5pm in respect to our business hours. 

    ATTENTION: All orders placed on or after November 1, 2018, fall into the following category: Quantities 10 items and over, take 25-45 business days to produce.

     

    STARQUEST GIFT CERTIFICATES: CAN ONLY BE USED ON THE FOLLOWING COLLECTIONS, TOPS, BOTTOMS, SETS, LEOTARDS, MEN'S WEAR AND LA VIDA ROYAL COLLECTION. SHIPPING CHARGES WILL BE REQUIRED BY CLIENT. ALL CERTIFICATES EXPIRE DECEMBER 31, 2018. GIFT CERTIFICATES CAN BE REVOKED AT ANYTIME BY Patrick J DESIGN COMPANY. 


    Rush Shipping:

    UPON REQUEST: All rush shipping will be mailed out once order is complete. Call or email for rates. Prices vary depending on dates, weight & packing size. 
    We offer UPS Next Day & UPS 2nd Day.
     

    International Shipping:
    We offer great international shipping rates. Due to variable factors, we are not able to guarantee delivery times outside the United States. When shipped internationally, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. 

    Questions?
    For other questions and special shipment requests, please email us at info@patrickjdesign.com Please expect a response within 24-48 hours.