Please see exchange details below:
Click Here to download Exchange form.
MAIL TO: Patrick J Design Company
14241 SW 120 Street, Suite 106
Miami, FL 33186
1 (888) 528-9399
- Only one exchange per customer, per order allowed. Exchanges apply only to size change of the same style and color of product.
- Exchanges must be made within 15 days of delivery day.
- Customers are responsible for charges on return shipping and charges on shipping of exchanged product. Client can send their own prepaid shipping with exchange. If not, a shipping fee will be invoiced to client.
- Exchanges are only guaranteed if product has not been worn or soiled in.
- NO RETURNS OR EXCHANGES ON SEMI-CUSTOM ITEMS
- We do not accept returns. Only exchanges.
If you live in the Miami area, you may pick up and/or exchange your order at our office/showroom address.
PRODUCTION & SHIPPING INFORMATION
*ORDERS PLACED ON AND/OR AFTER NOVEMBER 24TH, 2017 ARE NOT GUARANTEED TO BE SHIPPED IN DECEMBER.
Quantities 10 items and over, take 40 business days to produce. Once complete order will be mailed and will arrive within 2-5 business days. All orders get processed next business day if an order was placed after 5pm in respect to our business hours.
Please note: Due to a high number of orders coming in through the holiday season, order production time has been extended during October 1st - March 1st of the current fiscal year. Normal production time will resume after the holiday season has ended.
Please note: Due to a high number of orders coming in through the holiday season, Rush Shipping will not be available during October 1st - March 1st of the current fiscal year. Rush shipping will resume, March 1, 2018, after the holiday season has ended.
We offer great international shipping rates. Due to variable factors, we are not able to guarantee delivery times outside the United States. When shipped internationally, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.