Please see exchange details below:
Click Here to download Exchange form.
MAIL TO: Patrick J Design Company
14241 SW 120 Street, Suite 106
Miami, FL 33186
1 (888) 528-9399
- Only one exchange per customer, per order allowed. Exchanges apply only to size change of the same style and color of product.
- Exchanges must be made within 15 days of delivery day.
- Customers are responsible for charges on return shipping and charges on shipping of exchanged product. Client can send their own prepaid shipping with exchange. If not, a shipping fee will be invoiced to client.
- Exchanges are only guaranteed if product has not been worn or soiled in.
- NO RETURNS OR EXCHANGES ON SEMI-CUSTOM ITEMS
- All ACCESSORY AND EMBELLISHMENTS ARE FINAL SALE.
- We do not accept returns. Only exchanges.
PRODUCTION & SHIPPING INFORMATION
Quantities 10 items and over, take 15-21 business days to produce. Once complete order will be mailed and will arrive within 2-5 business days. All orders get processed next business day if an order was placed after 5pm in respect to our business hours.
ATTENTION: All orders placed on or after November 1, 2018, fall into the following category: Quantities 10 items and over, take 25-45 business days to produce.
STARQUEST GIFT CERTIFICATES: CAN ONLY BE USED ON THE FOLLOWING COLLECTIONS, TOPS, BOTTOMS, SETS, LEOTARDS, MEN'S WEAR AND LA VIDA ROYAL COLLECTION. SHIPPING CHARGES WILL BE REQUIRED BY CLIENT. ALL CERTIFICATES EXPIRE DECEMBER 31, 2018. GIFT CERTIFICATES CAN BE REVOKED AT ANYTIME BY Patrick J DESIGN COMPANY.
We offer great international shipping rates. Due to variable factors, we are not able to guarantee delivery times outside the United States. When shipped internationally, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.