Small Orders:
Quantities under 9 items, take 2-7 business days to produce. Once complete, order will be mailed and will arrive within 2-5 business days. All orders get processed next business day if an order was placed after 5pm in respect to our business hours.
Large Orders:
Quantities 10 items and over, take 7-14 business days to produce. Once complete, order will be mailed and will arrive within 2-5 business days. All orders get processed next business day if an order was placed after 5pm in respect to our business hours.
Our staff is hard at work producing your products as quickly as possible. Most orders are being completed prior to the estimated time above. If you should have any questions regarding your order, please email customerservice@patrickjdesign.com
Cancelled Orders:
- Orders can be cancelled within 48 hours of initial purchase for a full refund.
- Orders cancelled after the 48 hours will receive a store credit if products have not been cut & sewn.
- No refunds on semi custom items.
Customizations:
- COLOR CHANGES MUST BE APPROVED BY MANAGEMENT. PLEASE EMAIL CUSTOMERSERVICE@PATRICKJDESIGN.COM
Heavily Discounted Orders:
Heavily discounted items of 20% or more are non-refundable, no exchanges, no store credit.
FREE SHIPPING ON ALL U.S. ORDERS OVER $200 - $999. No promo code needed. Free shipping option will be offered in the checkout on any order of $200 - $999. Orders of $1,000 or more have a flat shipping rate of $45.00.
Note: "Business Day" means Monday-Fridays and holidays. We are closed for all U.S. national holidays and will resume on the next business day. If a holiday falls on a weekend date, we will be closed on the surrounding Friday or Monday. For Holidays, please click HERE.
Rush Production:
Contact us at 1-888-528-9399 for more information.
Black Friday Sale: No customizations on items. All products purchased during our black Friday sale are final sale and not returnable.
SHIPPING
All US orders take 2-5 business days to ship. Standard shipping USPS.
International Shipping:
We offer great international shipping rates. Due to variable factors, we are not able to guarantee delivery times outside the United States. When shipped internationally, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.
Questions?
For other questions and special shipment requests, please email us at info@patrickjdesign.com Please expect a response within 24-48 hours.