Production and Shipping

PRODUCTION

Small Orders:

Quantities under 9 items, take 14-21 business days to produce. Once complete, order will be mailed and will arrive within 2-5 business days. All orders get processed next business day if an order was placed after 5pm in respect to our business hours. 


Large Orders:

Quantities 10 items and over, take 21-32 business days to produce. Once complete, order will be mailed and will arrive within 2-5 business days. All orders get processed next business day if an order was placed after 5pm in respect to our business hours. 

Heavily Discounted Orders:

Heavily discounted items of 15% or more are non-refundable, no exchanges, no store credit. These orders take 4-6 weeks to produce. 

FREE SHIPPING ON ALL U.S. ORDERS OVER $200. No promo code needed. Free shipping option will be offered in the checkout on any order of $200 or more.

Note: "Business Day" means Monday-Friday, excluding holidays. We are closed for all U.S. national holidays and will resume on the next business day. If a holiday falls on a weekend date, we will be closed on the surrounding Friday or Monday. For Holidays, please click HERE.

 Rush Production:    

Contact us at 1-888-528-9399 for more information.

 

SHIPPING

All US orders take 2-5 business days to ship. Standard shipping USPS.

International Shipping:

We offer great international shipping rates. Due to variable factors, we are not able to guarantee delivery times outside the United States. When shipped internationally, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. 

Questions?

For other questions and special shipment requests, please email us at info@patrickjdesign.com Please expect a response within 24-48 hours.

 

COVID 19 Update:

Production and shipping delays are likely to occur due to the unprecedented times. We are doing our best to maintain our shipping schedules but we anticipate there may be delays in order processing and shipping. Orders are processed Monday through Friday, 9:00am – 5:00pm EST.

Order Shipping Confirmation Emails – After placing an order, you will receive an order confirmation by email or text message, and once that order has shipped, you will receive a shipping confirmation email or text message.

Customer Service - You may reach out to our customer service team with any questions at customerservice@patrickjdesign.com . Please note there may be delays in response times as we review your questions and evaluate current situations. We appreciate your patience during this time.

We hope you remain safe and healthy during this time!